Shipping policy
Shipping Policy
Shipping Locations
LUMI currently ships exclusively within Lebanon.
At this time, we do not offer international shipping.
Processing Time
Orders are carefully prepared within 1–2 business days.
As many of our accessories are hand-finished, preparation time may vary slightly during busy periods.
Delivery Time
Estimated delivery times within Lebanon:
- Beirut & Mount Lebanon: 1–3 business days
- All other regions: 2–5 business days
Delivery times are estimates and may vary due to courier schedules, weather conditions, or public holidays.
Shipping Fee
We currently offer a flat-rate shipping fee of $5 USD for all orders delivered within Lebanon, regardless of location.
Cash on Delivery (COD)
We currently accept Cash on Delivery (COD) for all eligible orders within Lebanon.
Payment is collected by the courier at the time of delivery.
Failed Delivery
If delivery cannot be completed due to:
- Incorrect delivery information
- Customer unavailable
- Refused delivery
our support team may contact you to arrange another delivery attempt.
Repeated failed deliveries may result in future order restrictions.
Order Changes
If you need to update your shipping address after placing an order, please contact us as soon as possible.
Once an order has been dispatched, changes may no longer be possible.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: support@boutiquelumi.net
or through our Contact page.
